Quality Manager - 2nd Shift

 Marlborough, MA, US
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Ken’s Foods is a family owned business that takes pride in its roots.  Ken's Foods, Inc was incorporated in 1958, and currently has plant operations in Marlborough, Massachusetts, McDonough, Georgia, Las Vegas, Nevada, and Lebanon, Indiana.  In addition, Ken's employs over 1000 employees nationally. To this day, Ken’s is still owned by the same family, as they continue their tradition of flavor obsession.  Joining Ken’s Foods is becoming part of an enthusiastic team.  Whether you’re in our state-of-the-art facilities or in our corporate headquarters, you’ll enjoy a warm company culture and get all the tools you will need to succeed in your career. 


The Quality Manager (known internally as Quality Team Lead) is responsible for developing and coaching a staff of QA Technicians and handling the Plant's Quality Control (QC) and Quality Assurance programs. Ensure compliance with company and government procedures.  Inspect, audit and validate all phases of quality performance (quality at the source, raw materials, production, packaging and distribution).



  • Maintain and grow our Safety Culture assuring Food Safety and a safe work environment in alignment with our 5 Principles
  • Comply with Food Safety Practices, maintain SQF certification through compliance with Good Manufacturing Practices (GMP), Quality Procedures, SQF requirements and good housekeeping.  Plant should always be prepared for inspections or tours.
  • Support the plant’s SQF certification program.
  • Recognizing QA policies, procedures, and directives for development and compliance whilst providing feedback and follow up to ensure proper corrective action is achieved.
  • Coaching and development of all QA Technicians so they can monitor and validate plant quality process and procedures.
  • Focus on continual growth of our Quality at the Source program, ensuring that the program is effective, and the Processing and Packaging Team Members are preforming their own quality checks.
  • Communicate information amongst departments by identifying and troubleshooting problems in the production process.
  • Prepare necessary reports and provide regular feedback to keep management informed of business detail.
  • Perform various duties under the direction of the Quality Assurance Department Manager.
  • Commitment to safety begins with management. Managers and frontline supervisors are accountable for creating and maintaining a culture of Safety and assuring a safe work environment.
  • Other duties as assigned.



Directly oversee employees in the Quality Assurance Department.  Carries out leadership responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training employees; planning, assigning, and directing work; appraising performance; coaching and development of team; rewarding and disciplining employees; and addressing complaints and resolving obstacles.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 Education and/or Experience

Bachelor's degree (B. A.) from four-year College or University (specializing in Food Science); or one to two years related experience and/or training; or equivalent combination of education and experience.

Employment with Ken’s Foods is contingent upon successful completion of a drug test, background screening, and pre-employment assessment.